2020 - Financial Reporting + Analytics Transformation
Work Design unleashes workforce know-how in the design of improved operations for MDM, Forecasting and Close, Fortune 100 Consumer Products.
2020 - Transformation in Remote Work Environment
Design of remote Employee Experience and infrastructure, Fortune 100 Pharma.
2019 - Salesforce - Work Design
Operation model for platform integration across global sales lifecycle, Fortune 500 service company.
2018 - Global Legal Operations
Rank leading OTS vendors according to the design of legal operations work within a global financial services firm.
2017 - Design in Enterprise Technology
Keynote address to global technology leadership team at Johnson & Johnson.
2015 - US Affordable Care Act (ACA) Compliance
Top selling, award winning employer portal providing the ability to manage compliance with America’s ACA.
2013 - EE: Everything Everywhere
T-Mobile and Orange merger requires a single point-of-sale terminal design that unifies two workforces into a common customer care experience.
2012 - London 2012
Public access interactive displays portraying Olympic event venue energy consumption real-time.
2011 - MoMA: Talk to Me
Emergency Response Command Center design is exhibited at the Museum of Modern Art’s Talk to Me: Design and the Communication between People and Objects.
2010 - SAP DKOM
Engineering Technology / Designing Innovation Keynote address to annual global developers’ conference at SAP, the world’s largest business systems developer.
2009 - Wrench in the System
Wiley publishes Harold Hambrose’s book
2008 - Reassessing the Bloomberg Terminal
Harold Hambrose is selected to reimagine a powerhouse industry platform.
2007 - Research in Motion becomes Blackberry
In-context consumer research and lab-based usability testing for this leading technology supplier, at the height of their success.
2006 - Global Web Frameworks
Partnered with Microsoft in the design and deployment of web site design and development standards and tools. Reduced web site implementation costs by more that 60% across this global pharmaceutical company.
2005 - UK National Health Service
Chosen to partner in the research and design of the NHS clinical records system.
2004 - Travelocity: A New Take on Sightseeing
Reimagined location information presentation through stylized high-level tourist maps containing information about neighborhoods and popular landmarks.
2002 - UK Criminal Justice Portal
Partnered with Microsoft UK to connect work among all criminal justice agencies across England, Scotland and Wales.
2001 - BBC Home Visits
Design researchers visit homes throughout Britain to evaluate the brand characteristics of control, trust and ease of use, across interactive television, radio and mobile channels.
2001 - Norman Nielsen Top 10 Intranets
The design of Celanese AG’s intranet is recognized as among the best employee experiences of 2001.
2000 - Designing Interactive Systems (DIS) Conference
Hambrose addresses “Mergers and Acquisitions: The changing practice of HCI and Design”
1998 - Reuters Pictures: New Media Archive
Hambrose led customer experience design for global photographic archive.
1997 - MBNA NetAccess
Defined user experience and design of first real time access to credit card charges
1995 - Hambrose Presents at ACM World Conference
Harold presents design of Merrill Lynch’s Trusted Global Advisor user interface, winner of Microsoft Windows Open.
1993 - First Data Card Services
Mainframe conversion of Call Center customer experience design.
1992 - First Data Health Systems
Hambrose designs first of kind electronic medical record (EMR) and patient medical record graphical user interfaces (GUI).
1991 - Citibank ATM
Hambrose designs user interface for Citibank’s first automated teller.
1990 - IBM OS/2
Hambrose leads design of user experience with IBM Personal computer and mainframe platforms at IBM Warwick Software Development Laboratory.